Returns & Store Credit

Returns & Store Credit

At 63East, we strive to ensure that you love every purchase you make with us. However, if you are not fully satisfied with your order, you may request a return subject to the terms below.

Return Eligibility

Customers may request a return within 7 days from the date of delivery.

Items must be:

  • Unworn and unused
  • In original condition
  • With all tags intact

Garments with stains, damage, body odour, or perfume/deodorant scents will not be accepted for return. 

How to Initiate a Return?

Customers can now self-initiate a return request by logging into their account.
https://account.63east.com

Store Credit 

  • Upon receiving the items & quality check, a Store Credit will be credited to your account after deducting INR 300 towards return handling and logistics charges.

Refund Policy

  • We do not offer refund. Eligible returns will be issued as Store Credit only

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Sale / discounted items
  • Items ordered with custom measurements

How to Redeem Store Credit?

  • Log into your store account - https://account.63east.com
  • Add items to your cart
  • Select the box "Pay Via Gift Card" and then click on checkout

  • You will be able to view/choose the available store credits on the payment page